PRIVACY POLICY
The use of this website is subject to the Privacy Policy mentioned below, and the user must verify the respective terms in each new use.
1 OUR POLICY
All Users have the right to have their personal data protected. KOLLIB respects Users’ right to information about the collection and processing of their personal data. KOLLIB guarantees that personal data are processed in Portugal in a correct and lawful manner, in accordance with current Portuguese laws. This site is designed so that the collection and use of your personal data are minimal and does not exceed the original purpose for which they were collected.
2 PROCESSING OF PERSONAL DATA
2.1 The personal data of Users are collected and processed by KOLLIB only for purposes strictly linked to the use of this website, its services and the purchase of products. However, your personal data may also be used for other processing operations that are framed within the limits of the following uses:
Whenever you buy products sold on this website, we collect your personal data (for example, password, size, e-mail address, delivery address, credit card and, telephone number, among others) on the order form, only for the purposes of sale, separation, transportation, and billing of the products ordered.
Whenever you request assistance with a service, we collect your personal data (for example name, email address) to provide you with the Online Shop Customer Support services that are relevant to this website and for the assistance.
Whenever you save a delivery address on our website, we collect your personal data in order to simplify the preparation of your future orders.
2.2 Your personal information will only be communicated to third parties when it is necessary to process an order. However, your personal data will be disclosed in the following cases:
Electronic payment services, with credit or debit cards;
The processing purchased products;
The Selection, packaging, and shipment of the ordered articles;
To resolve issues or questions related to the sale of products;
The processing payments for the purchase of items;
The processing returns items.
2.3 KOLLIB guarantees the confidentiality of all data provided by users.
2.4 The personal data identified in the order form are of mandatory supply and are indispensable for the provision of the Service by KOLLIB. The omission or inaccuracy of the data provided by the User is of its sole and entire responsibility and may lead to a refusal to provide the Service by KOLLIB.
2.5 The personal data of the user will be processed and stored in a computerized manner and will be used by KOLLIB in the context of the contractual and/or commercial relationship with the User and, in case of prior consent of the User, to the sending of our NEWSLETTERS.
2.6 Under the applicable legislation, the user is guaranteed, without additional charges, the right of access, rectification and updating of his or her personal data, either directly or by written request, as well as the right to oppose the use of the same for the intended purposes in the previous number, and for this purpose contact KOLLIB.
2.7 The Internet is an open network, so the user’s personal data, other personal information and all content hosted on the Service may circulate in the network without security conditions, including the risk of being accessible and used by unauthorized third parties for this purpose, so KOLLIB cannot be held responsible for such access and/or use.
3 DISCLOSURE OF YOUR PERSONAL DATA
3.1 Your personal data may be disclosed to third parties that provide specific services, such as external entities contracted by KOLLIB. Any disclosure will be made without exceeding the purpose for which your personal data were collected and further processed. In addition, your personal data may be disclosed to third parties to:
Comply with applicable laws;
Reply to judicial and governmental investigations;
Comply with a valid legal process;
Protect the rights or property of KOLLIB.
3.2 Above all, your personal data will not be divulged to third parties without being informed or without your consent, when this is required by law, except in the cases foreseen in the previous points of this document.
4 COOKIE POLICY
4.1 KOLLIB uses cookies to enhance your user experience and improve the quality of our website. If you continue browsing, we will assume that you consent us to receive all cookies.
4.2 “Cookies” is a technology that collects information and stores your online preferences. Cookies are small pieces of information sent by a web server to a web browser, which allows the server to uniquely identify the browser on each page.
4.3 A “cookie” is a device transmitted to the hard disk of an Internet user that allows the IP address, operating system, Web browser, and system administration to be collected, if available. This is statistical information about how the User browses on our website.
4.4 Only KOLLIB has access to this information gathered by cookies, collectively and anonymously, to optimize its services and those of this website to the needs and preferences of the user and to make the preparations of the Web pages personalized. This helps us to improve our website and provide a better and more personalized service. If you set your browser to block or delete cookies, we cannot guarantee that you will have access to all the features and services offered through this site. We will use cookies for functions such as browsing the catalog, purchasing products online and providing services reserved to registered users.
5 LAW
The processing of personal data by KOLLIB will be carried out in accordance with the Portuguese Law in force and the General Regulation of Data Protection. The contracts for the purchase and sale of our products through this website are regulated by the Portuguese Law.
6 WARNINGS AND MODIFICATIONS OF OUR PRIVACY POLICY
KOLLIB can change or update at any time all or part of this Privacy Policy, even if it is not required by applicable law and regulation. All changes and updates will take effect after they are posted to this part of the site. You should therefore regularly access this section of the website to review the updated version of our Privacy Policy.
7 INTELLECTUAL PROPERTY RIGHTS
All content on this site is the exclusive property of KOLLIB: texts, images, or any other information that does not originate from third parties. Thus, they are protected by the Copyright Code. KOLLIB reserves the right at any time to make changes to this content and is under no obligation to make any prior communication to users.
8 CONTENT OF THIRD
This site may contain links to third-party sites (“linked sites”). The linked sites are not under the control of KOLLIB, not being KOLLIB responsible for the contents of any Linked Site.
COOKIE POLICY
KOLLIB uses cookies to enhance your user experience and improve the quality of our website. If you continue browsing, we will assume that you consent us to receive all cookies.
“Cookies” is a technology that collects information and stores your online preferences. Cookies are small pieces of information sent by a web server to a web browser, which allows the server to uniquely identify the browser on each page.
A “cookie” is a device transmitted to the hard disk of an Internet user that allows the IP address, operating system, Web browser, and system administration to be collected, if available. This is statistical information about how the User browses on our website.
Only KOLLIB has access to this information gathered by cookies, collectively and anonymously, to optimize its services and those of this website to the needs and preferences of the user and to make the preparations of the Web pages personalized. This helps us to improve our website and provide a better and more personalized service. If you set your browser to block or delete cookies, we cannot guarantee that you will have access to all the features and services offered through this site. We will use cookies for functions such as browsing the catalog, purchasing products online and providing services reserved to registered users.